Account Access and Billing
Managing your account; upgrading, downgrading and cancellations; payment methods, invoices, VAT and billing cycles
By Anna and 6 others7 authors31 articles
- Can I change my Ahrefs login email?
- SAML SSO configuration
- How do I change or reset my password?
- What kind of emails will I receive from Ahrefs and how do I change the frequency of emails or disable them?
- How do I change the language of Ahrefs interface?
- How can I update my personal particulars within Ahrefs' interface?
- How do I add and manage users to my account's workspace?
- Why am I being kicked out of Ahrefs account?
- Why does Ahrefs keep asking me to verify my account?
- Two-factor authentication (2FA)
- How to customize the new "All Tools" menu
- What's the difference between all Ahrefs subscription plans?
- How to control credits usage
- How do I unsubscribe / cancel my subscription / delete my account?
- Can I pause or suspend my subscription?
- What is my subscription plan? How can I check what I have?
- What is the difference between Credit-based plans and Unlimited credit plans?
- How does upgrading your Ahrefs subscription work?
- About Rows, Export rows, and user limits
- How does "2 months free" discount work with a yearly plan?
- My scheduled subscription payment failed. How can I re-attempt the payment?
- How to update payment info if subscription has ceased due to failed payment?
- Why am I charged GST/VAT/consumption tax/sales tax and how can I get it refunded?
- What e-mail should I specify when making payment: the one attached to Ahrefs account or the one for billing/payer's one?
- I have a VAT/GST ID, but can't see where to enter it when making payment
- Why do I see a $1 charge on my credit card?
- Why is my next billing date different from expiry date?
- I used to pay for Ahrefs in my national currency. When I try to re-purchase, it shows me a different price. Why?
- How do I change the credit card that is linked to my Ahrefs account?