Account Access and Billing
Managing your account; upgrading, downgrading and cancellations; payment methods, invoices, VAT and billing cycles
By Anna and 8 others9 authors29 articles
Can I change my Ahrefs login email?
SAML SSO configuration
How do I change or reset my password?
What kind of emails will I receive from Ahrefs and how do I change the frequency of emails or disable them?
How do I change the language of Ahrefs interface?
How can I update my personal particulars within Ahrefs' interface?
How do I add a new user to my account?
How do I check my subscription limits?
Why am I being kicked out of Ahrefs account?
Why does Ahrefs keep asking me to verify my account?
Can I upgrade or downgrade my Ahrefs legacy subscription?
What's the difference between all the new Ahrefs plans launched in March 2022?
How are new plans different as compared to the old ones?
How to control credits usage
How do I unsubscribe / cancel my subscription / close my account?
When do my weekly limits reset?
Can I pause or suspend my subscription?
How does "2 months free" discount work with a yearly plan?
My scheduled payment failed. How to re-try processing it?
How to update payment info if subscription has ceased due to failed payment?
Why is there sales tax (VAT) and how do I get a refund?
What e-mail should I specify when making payment: the one attached to Ahrefs account or the one for billing/payer's one?
I have a VAT/GST ID, but can't see where to enter it when making payment
How can I change currency/language of the invoices for my subscription?
Why do I see a $1 charge on my credit card?
Why is my next billing date different from expiry date?
How do I change the credit card or PayPal account that is linked to my Ahrefs account?