Ahrefs

Anna

Andrey Kirillov

Managing your account; upgrading, downgrading and cancellations; payment methods, invoices, VAT and billing cycles

Account Access and Billing

Learn about changing your Ahrefs login email, email for invoices and billing notifications and email for alert notifications

Can I change my Ahrefs login email?

SAML single sign-on provides your end-users with access to your company workspace through an Identity Provider of your choice.

SAML SSO configuration

Find out the 2 ways in which you can reset your password

How do I change or reset my password?

Find out how you can manage your Ahrefs' email subscriptions

What kind of emails will I receive from Ahrefs and how do I change the frequency of emails or disable them?

Find out what languages Ahrefs' interface supports and how to change the language settings

How do I change the language of Ahrefs interface?

See what personal details you can change in your account and for what changes you need our assistance

How can I update my personal particulars within Ahrefs' interface?

Read on to get yourself familiar with the process of adding users to your Ahrefs account

How do I add a new user to my account?

Learn how to check if you've hit the subscription limits, how much more you have, and when it resets

How do I check my subscription limits?

Find out why you can suddenly be logged out from your Ahrefs account

Why am I being kicked out of Ahrefs account?

Your Account

Find out the differences between old and new plans introduced in March 2022

How are new plans different as compared to the old ones?

For any plan purchased before 18th March 2022

Can I upgrade or downgrade my Ahrefs legacy subscription?

Understand the different limits and features across all subscription plans. Use this guide to better decide which plan best fits your needs.

What's the difference between all the new Ahrefs plans launched in March 2022?

Learn about the three options you have to control credits usage in your workspace.

How to control credits usage

How do I unsubscribe / cancel my subscription / close my account?

Find out exactly when your weekly credit limits are reset

When do my weekly limits reset?

Find out if you can pause your Ahrefs subscription indefinitely

Can I pause or suspend my subscription?

Nataliia Pechena

Constance Tan

Your Subscription

Find out what discount you get subscribing for our annual package

How does "2 months free" discount work with a yearly plan?

Find out how to trigger a new payment attempt for your Ahrefs subscription to renew

My scheduled payment failed. How to re-try processing it?

Find out how to renew your expired subscription

How to update payment info if subscription has ceased due to failed payment?

Find out if sales tax applies to your country and how to claim your refund

Why is there sales tax (VAT) and how do I get a refund?

Please, read on to avoid confusion about your login e-mail

What e-mail should I specify when making payment: the one attached to Ahrefs account or the one for billing/payer's one?

Here are instructions on how to apply your VAT or GST ID at the time of purchase to avoid being charged tax

I have a VAT/GST ID, but can't see where to enter it when making payment

Check if it's possible to change currency for a running subscription

How can I change currency/language of the invoices for my subscription?

Find out what the $1 charge you see on your credit card is for

Why do I see a $1 charge on my credit card?

Find out why it may so happen that you see 2 different dates for subscription next billing and expiration and what may affect their change

Why is my next billing date different from expiry date?

Read on to find out why price for subscription in your national currency may differ from what it used to be

I used to pay for Ahrefs in my national currency. When I try to re-purchase, it shows me a different price. Why?

Find out how to change your payment details / payment method for your Ahrefs account

Account Access and Billing

Your Account

Your Subscription

Payments

Invoicing